Answer "is it me?" before the call
Consolidated legacy apps into MyAT&T and shipped an AI network health widget that answers "is it me?" before a customer calls.
5%higher customer retentionReported
Retention · Cost to serve
Earl Knight · Product strategy, AI, and data · Atlanta, GA
Good ideas deserve to be built.
I use AI, data, and careful ideation to turn complex, real-world problems into products that move the business.
Idea FieldSelect a dot. Follow an idea.
People. Start with a real problem in someone's life.
Experience across
- The Home Depot
- AT&T
- Carnival Cruise Line
- Comcast Business
- The Meet Group
- Jornaya
Strategy that moves the numbers
Three hard problems, and what changed
Each case study starts with what was at stake for the business, then shows the decision and the measured result. Every number says whether it is a result or still a target.
Releases that don't wait on a laptop
Building the case and the platform for faster mobile releases, from a shared release pipeline to server-driven UI that skips the app store.
58%less manual effort per release, projected for phase oneTarget
Speed to market · Cost to serve · Risk
Uptime small businesses can see
Modernized the Comcast Business platform with a cloud migration, real-time usage and uptime dashboards, and outage alerts for small business customers.
~25%higher deployment reliability, with fewer production incidentsReported
Risk · Retention · Cost to serve
Hands on the keyboard
What I'm building now
Two products I build myself with AI tools. This site is the third.
GovHub
A proposal team for firms that don't have one
AI workflows that help small federal contractors make sense of complex government RFPs and build stronger proposals.
Claude · Cloudflare Workers · Supabase · Chunked PDF processing · Structured extraction
Nurtrd
Plan a child's future together
A shared place for families to come together and plan around a child's future.
Claude Code
Ideation with discipline · Working concept
The Enterprise AI Delivery Loop
A working model for AI-assisted delivery in seven stages, built on clear product intent, human accountability, and evidence at every step.
Step through the loop- 01 Frame
- 02 Specify
- 03 Design
- 04 Build
- 05 Validate
- 06 Release
- 07 Learn